The Company is committed to providing you with the best possible customer service experience. The Company is bound by the Australian Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
The website can be viewed without providing personal information, however, for access to the application and to receive customer support features you are required to provide your first and last name, your email address, and a password.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support inquiries, processing transactions or performing specific services in support of us providing services to you. Those companies will be permitted to obtain only the personal information they need to deliver the service. The Company takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while using the service, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site. Rest assured this information is not tied to you personally.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will use, for these new purposes only, data collected from the time of the policy change forward only.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You will be required to put your request in writing for security reasons. The Company reserves the right to charge a fee for searching for and providing access to your information on a per request basis.